Defection in products
If you see a problem or defect in the products of Arka Refractory Company, you can call the support team in order to return or fix the product (051-36666001). The returns rules and restrictions are mentioned below:
If possible, the problem will be fixed on the site by the relevant expert.
(The cost will be the subject to the discretion of the expert of Arka Refractory Safe Company and the type of warranty of the purchased products will be announced)
If the expert determines that it is not possible to fix the defect on the site, the safe will be replaced at the company’s expense.